Sam Villa Blog

By: Jackey Bell Crystal Focus Salon Coaching Step One: “Make the connection!” Referrals are the number one most effective way to build your clientele!  There are TWO WAYS you can track a new client as a referral, one way is if YOU pass out a business card or referral promotion card to someone you meet, [...]

By: Jackey Bell Crystal Focus Salon Coaching PART III: “Closing the Sale with Team Synergy” At the end of the client’s service, stylists often go into a sense of panic trying to make sure to talk about retail, referrals, as well as pre-book their next appointment. Wouldn’t it be great to know you had a [...]

By: Jackey Bell Crystal Focus Salon Coaching PART II: “Team Synergy Selling” After the Front Desk greets your guest, provides them with a scripted tour of your salon as well as certain specials and opportunities for the day, the guest now resides in the stylist’s hands! It’s now our job as a service provider to [...]

By: Jackey Bell Crystal Focus Salon Coaching PART I: “The Opening” What if there was a way that the front desk team could help the stylist team make more money? Well guess what, there is! The client connects with the front desk three times a visit, twice before they actually sit in the stylist chair; [...]