The salon business has changed so much over the last few years.
As a salon owner, it's necessary to develop and implement a loyalty or rewards program designed to keep your clients coming back and to help you build your clientele through referrals.
Sean Larusso from Madison Avenue Salon & Spa in Phoenix, AZ and Sam Villa discuss ways for your salon to carry out a successful loyalty program.
Does your salon have a reward or loyalty program in place at your salon? Leave your comments in the box below.