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How To Deal With A Client That Asks Too Many Questions

Andrew Carruthers

Author Andrew Carruthers | Education Director for Sam Villa

Asking questions is good, but some guests don't know when to stop and trust the professional. Andrew Carruthers, Director of Education for Sam Villa, realizes it can really throw a stylist off track and whittle away at their confidence. He suggests taking control of the conversation and projecting confidence, not arrogance, so the guest becomes comfortable and starts to trust.

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