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How To Build a Successful Salon

Sam Villa

Author Sam Villa | Founding Partner of Sam Villa

Sam takes us through another session of SalonSense in this clip with Andrew Carruthers, Education Director for Sam Villa.

Sam interviews Andrew on hiring, training and booking new stylists for the salon and why the processes work:

  • Why hiring fresh out of school makes the salon stronger
  • How a 6-10 month development training program is the true test
  • How sharing the education experience with clients builds the stylist
  • Why we must create a "point of difference"
  • Why the "bedside manner" is so important

Sam teaches us that communication builds wealth and that people buy people, and then they buy things! We have a lot to learn here on setting our salons up for success!